Terms & Conditions | APEX Caster – Bharat Industrial Corporation Pvt. Ltd.
Last updated: 13 November 2026
These terms govern your use of web.apex.ooo, operated by Bharat Industrial Corporation Pvt. Ltd.. By using the website you agree to them.
1. Use of the website
The website provides information about our products and lets you send enquiries. You agree not to misuse it, send false information, attempt unauthorised access, scrape data or upload harmful content.
2. Product information
Images, specifications and load ratings are indicative. Colours, finishes and dimensions may vary slightly and we may change specifications without notice to improve products. The final specification is the one stated in our written quotation or proforma invoice.
3. Quotations, prices and orders
- Prices are not displayed on the website; every order is based on a written quotation.
- Quotations are valid for the period stated (normally 15 days) and are exclusive of GST, freight and packing unless mentioned.
- An order is confirmed only after our written acceptance and receipt of the agreed advance, if any.
- Custom / made-to-drawing items cannot be cancelled once production starts.
4. Payment
Payment terms are as stated in the quotation or invoice. We accept payment only to our company bank account mentioned on our official invoice — never to a personal account. Please verify by phone before paying.
5. Delivery
See our Shipping Policy.
6. Returns & warranty
See our Returns, Replacement & Warranty Policy.
7. Correct use
Casters and trolleys must be used within the rated load and for their intended application. We are not liable for damage caused by overloading, misuse, wrong selection made without our advice, unauthorised modification or normal wear.
8. Intellectual property
The APEX name, logo, website content, images and designs belong to Bharat Industrial Corporation Pvt. Ltd.. They may not be copied or used without written permission.
9. AI assistant
The website assistant gives automated general guidance. Its suggestions are not a binding offer or engineering certification; our sales team confirms all recommendations.
10. Limitation of liability
To the extent allowed by law, our total liability for any claim is limited to the invoice value of the goods concerned. We are not liable for indirect or consequential losses.
11. Governing law
These terms are governed by the laws of India. Courts at Gurugram, Haryana shall have exclusive jurisdiction.
12. Contact
Bharat Industrial Corporation Pvt. Ltd.
Gali No. 1, Ravi Nagar, Basai Road, Near Drona Public School, Gurgaon, Haryana 122001
Email: sales@bic99.in · Phone: 88822 44412